Synerflex Consulting

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Supply Chain Management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. The ultimate goal of any effective supply chain management system is to reduce inventory. (with the assumption that products are available when needed).

Lean supply chain management is for many companies. It is not just for manufacturers who practice lean management. It is also for non-manufacturers, wholesalers, distributors, retailers and others. Companies have a number of areas in their supply chain where waste can be identified as time, costs or inventory. To create a leaner supply chain companies must examine each area of the supply chain. (ie: Procurement, Manufacturing, Warehousing, Transportation and etc )

Lean is how a properly designed and operated supply chain should function. A lean supply chain process has been streamlined to reduce and eliminate waste or non-value added activities to the total supply chain flow and to the products moving within the supply chain. Waste can be measured in time, inventory and unnecessary costs. Value added activities are those that contribute to efficiently placing the final product at the customer. The supply chain and the inventory contained in the chain should flow. Any activity that stops the flow should create value. Any activity that touches inventory should create value.

Trainer Profile:
CK Sia
CK brings with him years of experience providing training, coaching and consulting services in both SME (Small Medium Enterprise) and MNC (Multi-National Corporation) in Lean Management and Supply Chain Management. He specializes in integrating Lean into supply chain management including inventory and cost reduction and supply chain optimization by using Lean practices.

He has helped various Fortune 500 companies in turning around their order fulfillment, reengineering their materials processes, improving inventory turnover and reduction program, carrying out vendor-managed inventory (VMI) program, and implementing Kanban Pull system. He has also been heavily involved in SCM system solutions, and ERP system integration. His focus now is working on Lean Implementation in various organizations from different industries ? manufacturing, services, sales and distribution, warehousing, logistics, and bank in Singapore, Vietnam, Hong Kong, China and Malaysia.

Apart from manufacturing industry, another key area CK has successfully implemented Lean is service industry. He has implemented Lean in a Customer Service Centre for a multi national computer giant corporation. He has also implemented Lean in a few electronic components sales offices by reducing their wastes and hence leading to overall cost reduction and productivity improvement in those sales offices.

He has worked in one of the world renowned consulting firms prior joining Synerflex Consulting. As a consultant in strategy and operation area, he is highly regarded for his ability in Lean implementation and also business process re-engineering and improvement for the clients.

CK is also a Certified Professional Trainer from the International Professional Managers Association, UK. He is also well known for his ability to bring change to the clients? organization by introducing Lean Leadership and building Lean Culture for the clients. He has conducted series of organizational development workshops like Dynamic Team Building, Effective Communication and Effective Leadership Program. He has also involved in developing several Management Development Program like MBO for the clients.

CK has successfully trained and implemented the below Lean practices for the clients:
* Kanban System & Inventory Management
* Single Minute Exchange of Dies (SMED)
* 5S & Visual Workplace Management
* Enterprise Value Stream Mapping
* Error Proofing (Poka-yoke)
* Pull System for Warehousing
* Lean Office
* Lean Services

He is able to conduct training in various languages; English, Mandarin and Malay. Among the satisfied clients of his are Dell Computer, Intel, DKSH, Tamco Switchgear, United Sweetheart Garment, Luxottica Tristar Optical, Eng Technology, First Solar, Silterra Malaysia, Kobe Precision, Scarmel, Knowles Electronics, Linear Semiconductor, Komag, Celestica, Cape Technology, Kingston, Plas Industries, Steamer Furniture and many more.

Objectives:
After attending the workshop, the participants will be able to understand more on

• the concepts, objectives and processes of supply chain management;
• good grasp of the issues, challenges and opportunities for a modern enterprise operating in a global environment;
• working knowledge of business finance and risk management essential to managing cost and service performance of complex supply chains;
• good understanding of the fundamental principles and methodology in developing a best-practice supply chain strategy to support an enterprise’s marketing objectives; and
• an update of the technology that is reshaping the way modern supply chains are designed and managed for maximum business performance.
• application of Lean concepts throughout the supply chain

Benefits from Lean SCM:

• Minimize line down situation due to material shortage
• Effective Management of Inventory
• Lower inventory holding costs
• Better / higher inventory turns
• On time delivery from suppliers
• Improvement on customer service level / fulfillment

Who Should Attend:

• Managers and executives from
• Planning
• Materials & Inventory Control
• Production
• Purchasing
• Warehouse
• Logistics
• Supplier Quality Engineering
• Customer Service
• Finance

Workshop Methodology:
The 2-day training program also adopts a ‘learn-analyze-apply’ model. This model provides participants with adequate opportunities to:

• Apply the newly acquired Lean SCM knowledge and techniques in the systematic development of supply chain solutions.
• Learn about the various dimensions of supply chain processes in determining competitive advantage for their companies;
• Analyze how the key components of SCM can be integrated to provide value for customers as well as to lower business costs; and
• Participants will be stimulated to participate with active interaction in team activities like group discussions & presentations, business games & modeling and Harvard business case studies.

What You Will Learn:
The Challenges of Supply Chain Management (SCM)

• The importance of the supply chain
• Supply chain issues
• Supply Chain Strategies
• Business game: Where?s My Supply?

Strategic sourcing for successful supply chain management

• Make or buy
• Reasons of make instead of buy
• Reasons of buying from outside
• Outsourcing
• Supplier selection: a key supply management decision
• Vendor partnership

Supply Chain Key Performance Metrics

• Service metrics
• Assets metrics
• Speed metrics
• Tying your LEAN SCM improvement projects to your key performance indicator
• How to translate improvement results into financial terms.

Creative Supply Chain Practice

• Third party logistic
• Vendor Managed Inventory (VMI)
• Vendor Managed Replenishment (VMR)
• E-Business and SCM

Information Distortion & Demand Management

• Bullwhip effect
• Causes of Bullwhip effect
• Counter Bullwhip effect

The positive impact of LEAN SCM on the growth and profitability of your organization

• Learn what the different issues are that need to be taken into account when applying the lean approach SCM.
• Learning how to use LEAN as your competitive strategy
• Developing a LEAN business case for your SCM functions
• Bringing lean strategies to the SCM process
• Leveraging on lean techniques to drive operational excellence
• Utilizing technology support that decrease waste and increase throughput

Practical approach to implementing LEAN SCM in your organization

• Understanding the 5 key principles of LEAN
• Access your current state of your SCM operations utilizing Value Stream Map
• Developing your action plan and work towards your future state
• Utilizing Lean Tools to improve SCM processes

Clients:

• Dell
• Intel
• Robert Bosch
• Agilent
• Knowles
• Komag
• Seagate
• Sony
• Xerox
• Flextronics
• Jabil
• B. Braun
• Kobe Precision
• Fuji Electrics
• Celestica
• Globetronics
• Osram
• Kingston
• Clarion
• Prolexus
• Faber Castell
• Priority Cargo
• Bax Global
• Matsushita
• Yahorng
• Chiat Hin
• Genting Sanyen
• Mini-Circuits
• Silterra
• Nitto Denko
• Lumileds
• Seapack Food
• Linear Semiconductor
• Unico
• Kenshi Singapore
• SP Setia
• George Kent
• Solectron
• Sofap
• Xpanda
• GSI Asia
• YCH
• Goldsun, Vietnam
• Mekong Capital
• USG

What Our Customer Says :

Excellent games to demonstrate the concept.?– Komag USA

Different from other consultants, where simulations are good to prevent attendees from
sleeping.? — B.Braun

On the first day, my people are very skeptical on this program, but I don’t know what you do
to them because on the second day, they are all so excited and talk non-stop about what they
can do with Lean?? ? Eric (Managing Director), Sofap Ltd, Mauritius

The program is UNREAL cause it is so simple that even illiterate operators can understand
and wanting to do it? ? Maxime (CEO) Xpanda Mauritius Ltd

Andrew’s Lean training is different because he can motivate the participants to take action besides
impart the technical knowledge? ? Cheah (Director), MATAC Malaysia

He explained and gave simple examples that can be applied to our work place? ? Franklin Mint
Porcelain Manufacturing Sdn Bhd

Able to relate practical examples effectively? – Southern PC Steel Sdn Bhd

For more detail information, please contact Mr Teoh at 65-97302048 or email to info@synerflexconsulting.com